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Paid tool

AiSensy

WhatsApp marketing and engagement platform utilizing the official WhatsApp Business API.

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Intro

What is AiSensy?

AiSensy (frequently searched by users as ai sensy, aisency, ai sency, or ai sensi) is a WhatsApp marketing, automation, and customer engagement platform built on the official WhatsApp Business API. It allows businesses to broadcast promotional campaigns, set up automatic transactional notifications, establish multi-agent customer support, and deploy chatbots. Many organizations leverage it as an alternative to services like Wati to manage messaging workflows, collect payments, and drive customer acquisition through conversational marketing.

AiSensy at a glance
Free, Basic from $20/mo818K monthly visitsPaid access

Category

AI APIAI Sales Assistant
Best For

Best AiSensy use cases by task, role, industry, and platform

These use cases show where AiSensy fits best, ranked by fit score before popularity or pricing.

ChatbotsSales and support teams turn lead notes, call outcomes into call briefs, reply drafts for pipeline, service.95Marketing AutomationConnect campaign triggers, audience segments, email sequences, and reporting notes for marketing automation.95Customer EngagementCustomer engagement organizes customer questions, service context, reply guidance, and escalation notes across interactions.95Customer Service AutomationCustomer service automation can qualify requests, draft outreach, summarize conversations, and prepare next-step follow-ups.90Sales AutomationSales automation can qualify requests, draft outreach, summarize conversations, and prepare next-step follow-ups.85Multi-Language Customer SupportSupport workflows for multi-language customer support connect requests, guidance, escalations, summaries, and knowledge updates during service conversations.80
Pricing

AiSensy Pricing Plans

Compare AiSensy free options, AiSensy paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Free, Basic from $20/mo

$0/month

Includes free WhatsApp Business API, $1 free conversation credit, unlimited free service conversations, click-to-WhatsApp ads manager, contact management, up to 10 tags, 5 custom attributes, and a live chat dashboard.

$20/month

Billed at $18/month annually. Includes unlimited agent logins, audience segregation, broadcasting, template APIs, shared team inbox, and Shopify/WooCommerce integrations. (Chatbot flows charged separately).

$45/month

Billed at $40/month annually. Includes all Basic features plus up to 100 tags, 20 custom attributes, campaign scheduler, click tracking, smart agent routing, campaign budget analytics, project APIs, and failed message retries.

Custom Pricing

Designed for brands sending over 500,000 messages per month. Includes unlimited tags and attributes, downloadable reports, higher messaging speeds, webhooks, and a dedicated account manager.

$40/month

Billed at $36/month annually. An add-on to build 5 unique chatbot flows, manage catalogs, and integrate WhatsApp payments into automated flows.

Pricing updated:Jun 11, 2026

Features

AiSensy AI Features

Official WhatsApp Business API integration with free application procurementWhatsApp broadcasting for promotional messages, retargeting, and coupon distributionNo-code drag-and-drop chatbot and catalog flow builderIn-chat payment collection supporting WhatsApp Pay, Razorpay, and PayUShared team inbox with unlimited agent logins and smart routingClick-to-WhatsApp Ads manager with custom analytics
Pros & Cons

AiSensy Pros and Cons

Pros

  • Official WhatsApp Business Solution Partner (BSP) with free onboarding and zero setup fees
  • Offers a free forever tier with basic platform access
  • Supports unlimited agent logins on paid tiers without extra costs per user
  • Native integrations with major platforms like Shopify, WooCommerce, and Razorpay

Limitations

  • WhatsApp conversation charges (marketing, utility, and authentication) are billed separately
  • The advanced chatbot flow builder requires an additional monthly add-on fee for lower-tier plans

AiSensy FAQ

The aisensy pricing structure includes a Free Forever plan, a Basic plan at $20/month, and a Pro plan at $45/month (with discount options for annual billing), alongside custom enterprise rates. WhatsApp conversation fees are charged separately.

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