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Paid tool

Botmaker

Omnichannel AI chatbot platform for customer conversations

Visitbotmaker.com
Intro

What is Botmaker?

Botmaker is a conversational platform with generative AI that helps businesses build and train chatbot and AI agent workflows for sales, customer support, and operations. It connects with WhatsApp Business, Instagram, Facebook Messenger, webchat, email, and voice channels, letting teams automate conversations, qualify leads, and manage customer journeys from one place. As a WhatsApp Business Solution Provider, Botmaker is designed for companies that want scalable messaging automation with human handoff when needed.

Botmaker at a glance
Free account creation, plans from $149/mo, plus a $99 WhatsApp fee894K monthly visitsPaid access

Category

AI Voice AssistantsAI Sales Assistant
Best For

Best Botmaker use cases by task, role, industry, and platform

These use cases show where Botmaker fits best, ranked by fit score before popularity or pricing.

WhatsApp AutomationAutomate customer replies, broadcast messages, order updates, and workflow triggers to manage chat queues efficiently.98Conversational AIBuild interactive chatbots, virtual assistants, and customer support flows that resolve user inquiries using natural language.96AI Agent BuildingDesign, configure, and deploy automated digital assistants to handle repetitive workflows and connect multiple software applications.95WhatsApp MarketingCreate automated chat workflows, broadcast engaging campaign messages, and manage customer conversations directly within the messaging interface.90Workflow AutomationMap processes, define triggers, connect tasks, and document outcomes for workflow automation.88Contact Center AutomationStreamline customer queries, routing, and ticket resolution processes while maintaining consistent support quality across multiple communication channels.85WhatsApp CRMManage customer relationships, automate message routing, track user interactions, and coordinate team support workflows directly within the messaging app.82
Pricing

Botmaker Pricing Plans

Compare Botmaker free options, Botmaker paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Free account creation, plans from $149/mo, plus a $99 WhatsApp fee

$99 one-time

Required when opening a WhatsApp Business Platform account.

$149/month

Free account creation, up to 300 free initial conversations, 3,000 total conversations, unlimited bots, 10 free agent seats, $0.07 per extra conversation, support via chat, platform, and email.

$249/month

Free account creation, up to 300 free initial conversations, 5,000 total conversations, unlimited bots, 20 free agent seats, $0.06 per extra conversation, support via chat, platform, and email.

$499/month

Free account creation, up to 300 free initial conversations, 10,000 total conversations, unlimited bots, 50 free agent seats, $0.05 per extra conversation, support via chat, platform, and email.

Contact for pricing

Free account creation, up to 300 free initial conversations, unlimited conversations, unlimited bots, customized agent seats, and personalized support.

Pricing updated:Jul 20, 2026

Features

Botmaker AI Features

Autonomous AI agents for messaging, email, and voiceOmnichannel connections including WhatsApp Business, Instagram, Messenger, webchat, email, and voiceLive chat for human support handoffNotifications Engine for campaigns, reminders, and templatesNative integrations with CRM, ERP, ecommerce, payment systems, and APIsDashboard and analytics for monitoring conversations and resultsSelf-service setup or account-manager-assisted onboarding
Pros & Cons

Botmaker Pros and Cons

Pros

  • Strong omnichannel support across major messaging and voice channels
  • Built for both customer support and sales automation
  • Free account creation with a starter conversation quota
  • Unlimited bots on all standard plans
  • Native integrations and analytics for scaling operations
  • Offers both self-service and expert-assisted setup

Limitations

  • Extra conversations are charged once plan limits are exceeded
  • WhatsApp notifications have additional costs and approval requirements
  • Enterprise pricing is only available on request
  • Some support options depend on the selected plan

Botmaker FAQ

Botmaker is used to build chatbot and AI agent experiences for sales, customer support, notifications, and operational workflows across channels like WhatsApp Business, webchat, email, and voice.

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