CrawlChat
AI support chatbot that turns documentation into instant answers for websites, Discord, and Slack.
What is CrawlChat?
CrawlChat is an AI-first customer support platform that turns your help documentation, guides, or FAQs into an intelligent AI chatbot. Serving as a powerful mava app alternative and kapa.ai competitor, it allows businesses to build a custom RAG for Docusaurus or other web docs by crawling online content. CrawlChat can be integrated across multiple channels, including embedding a chat widget directly into your website, deploying a crawl chat discord bot for community support, or setting it up in a Slack workspace. Trusted by major projects like Konva.js (Konva JS) and Remotion AI, it can also be distributed as a Remotion MCP or chatbase MCP server, allowing developers to ask github repo details or documentation queries seamlessly. It uses advanced LLMs—including models similar to crawlchat claude and Gemini—to deliver instant, multilingual support, while offering a built-in traditional support ticket system to escalate unresolved queries to human agents.
Category
Best CrawlChat use cases by task, role, industry, and platform
These use cases show where CrawlChat fits best, ranked by fit score before popularity or pricing.
CrawlChat Pricing Plans
Compare CrawlChat free options, CrawlChat paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.
Free, Starter from $45/mo
For personal use. Includes 100 page scrapes, 40 message credits, 1 collection, 1 team member, base AI models, file uploads, MCP server, Discord bot, support tickets, basic analytics, and GitHub issues.
Start your journey with CrawlChat. Includes 5,000 scrapes/month, 2,000 message credits/month, 2 collections, 2 team members, smart AI models, upload files, MCP server, Discord bot, support tickets, advanced analytics, and GitHub issues.
For power users and teams. Includes 14,000 scrapes/month, 7,000 message credits/month, 3 collections, 5 team members, reasoning AI models, upload files, MCP server, Discord bot, support tickets, advanced analytics, and GitHub issues.
Pricing updated:Jun 12, 2026
CrawlChat AI Features
CrawlChat Pros and Cons
Pros
- Drastically reduces repetitive support tickets by offering 24/7 self-service
- Seamlessly blends AI automated answers with a fallback human ticketing system
- No custom OpenAI API key required; utilizes top-tier native LLM integrations
- Supports rich formatting, including code blocks for developers to copy-paste
Limitations
- The free plan is limited to 40 message credits and 100 page scrapes
- Advanced reasoning AI models are locked behind the highest pricing tier