klink.cloud
Omnichannel customer engagement platform with unified inbox and AI support automation.
What is klink.cloud?
klink.cloud is an omnichannel customer engagement platform designed to streamline support operations by integrating voice and non-voice communication channels. Businesses utilize this platform, often referred to as klink cloud or simply klink, to manage virtual phone numbers and automate their client journeys. Powered by klink ai, the platform allows customer service teams to deploy line ai agents and ai support live chat widgets that handle support inquiries automatically. By offering robust features like a voice call sdk and a unified inbox that connects social media, email, SMS, and messaging channels, the software acts as a comprehensive shopee messaging crm platform for Southeast Asia and global businesses. Users can access their workspace via the k-link login portal to track real-time analytics and agent productivity.
Category
Best klink.cloud use cases by task, role, industry, and platform
These use cases show where klink.cloud fits best, ranked by fit score before popularity or pricing.
klink.cloud Pricing Plans
Compare klink.cloud free options, klink.cloud paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.
Free, Starter from $19/user/mo
For individuals looking for outbound dialer and live chat. Includes Unified Team Inbox, up to 100 CRM Contacts, limited outbound call access, and basic messaging channels.
Billed annually ($23 billed monthly). For small teams managing sales and support. Includes everything in Free, up to 10,000 CRM Contacts, 4 connected channels, 1 Virtual Phone Number (US/CA), inbound/outbound calls, 10GB cloud storage, and call notes/tags.
Billed annually ($69 billed monthly). For growing teams handling high volumes. Includes everything in Starter, Unlimited CRM Contacts, 8 connected channels, unlimited call recordings, custom business hours, multi-level SLA, workflow automations, and IVR routing.
For big companies with advanced workflows. Includes everything in Growth, custom API and ERP integrations (Salesforce, HubSpot, SAP), SSO authentication, Shopee/Lazada/Shopify integrations, webhook APIs, custom onboarding, and dedicated account support.
Pricing updated:Jun 12, 2026
klink.cloud AI Features
klink.cloud Pros and Cons
Pros
- Consolidates messaging and voice channels into one unified platform
- Offers a free plan with essential features like LINE OA, Telegram, and Live Chat
- Flexible telephony options with virtual numbers or Bring Your Own Carrier (BYOC) SIP trunks
- Provides real-time analytics dashboards and performance tracking reports
Limitations
- Advanced features like automated workflows and CRM integrations require paid plans
- Free plan has limits on CRM contacts and outbound calls