Onfido
AI-powered digital identity verification and global compliance platform for business onboarding.
What is Onfido?
Onfido is a leading AI-powered digital identity verification platform designed to help businesses safely onboard customers while maintaining global KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance. Through the Onfido API and flexible integration options like an Onfido iframe or the Smart Capture SDK, companies can seamlessly execute document verification and biometric checks. The platform uses specialized AI to assess identity documents, such as an Onfido proof of address or passport, ensuring accurate fraud detection and prevention. Security and risk teams can track user verification journeys directly inside the Onfido dashboard, managing different statuses such as when a check goes into an 'onfido status declined awaiting_input' loop, which helps keep the user acquisition pipeline moving smoothly.
Best Onfido use cases by task, role, industry, and platform
These use cases show where Onfido fits best, ranked by fit score before popularity or pricing.
Onfido Pricing Plans
Compare Onfido free options, Onfido paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.
Contact for Pricing
Pricing updated:Jun 11, 2026
Onfido AI Features
Onfido Pros and Cons
Pros
- Highly automated onboarding reduces customer acquisition costs
- Robust global and regional compliance automation (KYC/AML)
- Enterprise-grade security certifications including SOC 2 Type II and ISO 27001
- Extensive developer resources and comprehensive API reference guides
- No-code workflow orchestration reduces the need for heavy IT engineering costs
Limitations
- Complex technical errors like bad referers can occur if domain security is misconfigured
- Data retention and deletion processes must be manually coordinated for specific user data removal requests