Paid tool

powered by ChatGPT

AI-powered customer support platform to automate interactions and streamline help desk workflows.

Visitcxgenie.ai
Intro

What is powered by ChatGPT?

CX Genie, also referred to as cxgenie, is an AI-powered customer support platform designed to automate and optimize user engagement processes. Similar to tools like Chatbase or Alice AI, CX Genie utilizes advanced ChatGPT-driven models to automate responses, handle customer inquiries in real-time, and streamline overall support workflows. The tool, often explored as cx genie ai or a solution for managing cx with ai, serves as a comprehensive help desk and ticketing system that operates 24/7 to improve operational efficiency and minimize manual workloads.

powered by ChatGPT at a glance
Free, Premium from $39.99/mo14K monthly visitsPaid access
Pricing

powered by ChatGPT Pricing Plans

Compare powered by ChatGPT free options, powered by ChatGPT paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Free, Premium from $39.99/mo

Free

Includes 1,000 conversations/month, max 1 chatbot, max 1 team member, 20 documents for AI knowledge, website installation, and hybrid chat mode.

$39.99 per month

Includes everything in Basic, plus 5,000 conversations/month, unlimited chatbots, max 5 team members, 100 documents for AI knowledge, and mobile app installation. (Yearly plan available at $403.99/year)

$89.99 per month

Includes everything in Premium, plus 30,000 conversations/month, max 30 team members, unlimited AI knowledge updates, usage reports, API access, and Live Chat technical support. (Yearly plan available at $907.99/year)

Contact for Pricing

Tailored for larger teams, offering over 30,000 conversations/month, custom AI training models, on-premise options, SAML SSO, audit logs, and 24/7 ticket support.

Pricing updated:Jun 12, 2026

Features

powered by ChatGPT AI Features

AI Chatbots for 24/7 customer engagement and automated answersNo-code visual Workflow builder with drag-and-drop conversation designIntegrated Ticket Management system to consolidate and resolve customer issuesHelp Desk system with team assignment features and hybrid chat modeProduct Data Sync Up for Ecommerce platforms like Shopify and WooCommerceWhitelabel capabilities for agencies to brand and customize the platform
Pros & Cons

powered by ChatGPT Pros and Cons

Pros

  • Consolidates several customer service tools into a single platform
  • No coding required for setting up automated workflows
  • Supports auto-training from historical customer conversations
  • Multi-channel support across websites, apps, and messaging channels

Limitations

  • The free basic tier is limited to 1,000 conversations and 1 chatbot
  • Advanced features such as API access and detailed usage reports require higher-tier paid plans

powered by ChatGPT FAQ

The support center offers resources including guides, product videos, and detailed documentation. Additionally, users can join the community Discord server to collaborate directly with developers and obtain setup advice.