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Paid tool

Kaizan

AI-driven client intelligence platform designed to improve customer retention and grow account revenue.

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Intro

What is Kaizan?

Kaizan AI (often referred to by users as kaizen ai, kazan ai, or kaisan) is a client intelligence platform designed for client success and client service teams. To help businesses improve revenue retention, kaizan is an ai platform built specifically for client‑facing professionals. It features an interactive AI assistant and a kaizan chat bot to optimize daily workflows. By integrating tools like a kaizen notetaker and utilizing kaizan's ai transcription, the system turns communication data into sentiment tracking and actionable insights. Ultimately, kaizan addresses a critical blind spot in modern business operations: customer retention, handling company data securely in line with the kaizan privacy policy.

Kaizan at a glance
Plans start at £59.99/mo per user (minimum 8 users)12K monthly visitsPaid access

Category

AI Sales AssistantAI Customer Service
Best For

Best Kaizan use cases by task, role, industry, and platform

These use cases show where Kaizan fits best, ranked by fit score before popularity or pricing.

Customer SuccessSummarize accounts, draft renewal notes, document risks, and prepare customer follow-ups for success teams.98Customer RetentionCustomer retention organizes lead notes, call outcomes into call briefs, reply drafts during pipeline, service.95Customer ExperienceCustomer experience organizes customer questions, service context, reply guidance, and escalation notes across interactions.92Meeting AutomationStreamline schedules, record live audio, generate instant summaries, and assign action items automatically to improve team collaboration.88Customer EngagementCustomer engagement organizes customer questions, service context, reply guidance, and escalation notes across interactions.85Workflow AutomationMap processes, define triggers, connect tasks, and document outcomes for workflow automation.85
Pricing

Kaizan Pricing Plans

Compare Kaizan free options, Kaizan paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Plans start at £59.99/mo per user (minimum 8 users)

£59.99 per month per user

Minimum 8 users. Includes Email & Meeting Assistant and Client CARE Scoring.

£69.99 per month per user

Minimum 20 users. Includes Email & Meeting Assistant, Client CARE Scoring, and Client 360 & Automated Insights.

£79.99 per month per user

Minimum 40 users. Includes Email & Meeting Assistant, Client CARE Scoring, Client 360 & Automated Insights, and AI Account Manager.

Contact for Pricing

Minimum 100 users. For organizations requiring custom models, custom reports, global user roles, and bespoke integrations.

Pricing updated:Jun 12, 2026

Features

Kaizan AI Features

AI Meeting Assistant and Email AssistantClient CARE Scoring for real-time risk and opportunity trackingAutomated Client Expansion frameworkLive news tracking on clients and competitorsSecure integrations with Microsoft and Google Workspaces
Pros & Cons

Kaizan Pros and Cons

Pros

  • Helps automate administrative tasks such as writing notes and emails
  • Provides sentiment tracking across multiple stakeholders and interactions
  • Strong data governance and security compliance, including SOC 2 Type II and GDPR
  • Offers a 14-day free trial and a 30-day pilot option

Limitations

  • Minimum user requirements apply to all standard tiers (starting at 8 users)
  • Bespoke integrations and custom model configurations require an Enterprise plan

Kaizan FAQ

Yes, a 14-day free trial of kaizan.ai is available. Additionally, initial contracts include a 30-day pilot phase to evaluate the system's performance.

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