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Free plan available

Mava

AI-powered customer support platform for Discord, Telegram, Slack, and Web Chat.

Visitmava.app
Intro

What is Mava?

Mava (available at mava.app) is an AI-first mava web3 customer support platform designed for community-driven companies. It helps organizations streamline their telegram customer support and Discord operations from a single dashboard. By integrating the mava discord bot and mava telegram tools, support teams can automate public channel answers and manage private tickets. The system works as an efficient telegram ticket bot, resolving questions in 100+ languages 24/7. Whether setting up internal discord channels or scaling telegram support, mavva ai and mava ai features enable agent handovers, custom conversational forms, and support metric tracking.

Mava at a glance
Free, Bullish from $83/mo36K monthly visitsHas free access

Category

AI Customer ServiceAI Chatbot
Best For

Best Mava use cases by task, role, industry, and platform

These use cases show where Mava fits best, ranked by fit score before popularity or pricing.

Customer Support SolutionsCustomer support solutions helps teams resolve customer history, ticket notes, call reasons, and escalation paths into practical review notes.98Customer Service AutomationCustomer service automation can qualify requests, draft outreach, summarize conversations, and prepare next-step follow-ups.95Multi-Language Customer SupportSupport workflows for multi-language customer support connect requests, guidance, escalations, summaries, and knowledge updates during service conversations.92TicketingManage customer support logs, organize incoming requests, route issues to specialists, and track resolution progress efficiently.90Inbox ManagementOrganize high-volume emails, draft quick replies, sort incoming messages, and prioritize urgent requests to maintain zero inbox.88
Pricing

Mava Pricing Plans

Compare Mava free options, Mava paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Free, Bullish from $83/mo

$0

Includes 100 support requests/month, 2 AI training sources, Discord/Slack/TG Public AI Bot, private ticket AI bot, TG group ticketing (up to 10 groups), unlimited agents, 5 template answers, and conversational forms.

$99 per month ($83/mo billed annually)

Includes everything in Starter, plus 500 support requests/month (or 6,000/year on annual), 5 AI training sources, automatic AI training on Discord replies, TG group ticketing (up to 20 groups), web chat customization, analytics (90-day history), and unlimited template answers.

$199 per month ($166/mo billed annually)

Includes everything in Bullish, plus 2,000 support requests/month (or 24,000/year on annual), 10 AI training sources, TG group ticketing (up to 100 groups), 3rd party integrations via webhooks, ticket and user attributes, multi-lingual AI bot, priority support, and all-time analytics.

$599 per month ($499/mo billed annually)

Includes everything in Diamond, plus 10,000 support requests/month (or 120,000/year on annual), 20 AI training sources, TG group ticketing (up to 250 groups), and time-based automations.

Contact for Pricing

Custom plans for teams requiring more support requests or specialized custom terms and features.

Pricing updated:Jun 12, 2026

Features

Mava AI Features

Shared Inbox: Manage support requests from Telegram, Discord, Slack, email, and Web Chat in one place.Instant AI Training: Train the AI within minutes using existing websites, GitBooks, or Google Docs.Public & Private AI Bot: Auto-responds to queries in public channels and private tickets with human handover.Conversational Forms: Collect user details and custom attributes during ticket creation.Analytics & Tracking: Monitor support metrics, CSAT scores, and historical performance data.
Pros & Cons

Mava Pros and Cons

Pros

  • Includes unlimited agent seats on all plans
  • Natively integrates with Discord, Telegram, and Slack
  • Supports automated translation and responses in 100+ languages
  • Offers a functional free tier for smaller communities

Limitations

  • Free plan is restricted to 100 support requests per month
  • Advanced automations and CRM integrations require high-tier paid plans

Mava FAQ

You can connect the bot by authorizing Mava to access your server. While standard discord everyone permissions for server configurations apply, Mava lets you manage specific discord category permission vs channel permission vs roles to ensure only authorized agents can view private tickets.

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