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Free plan available

Whelp

AI-powered omnichannel customer support platform with shared inbox automations.

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Intro

What is Whelp?

Whelp is an AI-powered omnichannel customer service automation tool that helps small and medium enterprises streamline their support operations. Created under leadership like CEO Seymur Rasulov, the platform serves as an intelligent omnichannel inbox, consolidating customer communication across Voice, Email, Live Chat, SMS, and WhatsApp. By combining a unified inbox with robust whelp software features, the platform integrates tools like ChatGPT and Google AI to enable up to 68% automation for ecommerce. This helps businesses improve customer service skills and handle customer interactions 24/7 without required human intervention.

Whelp at a glance
Free, Standard from $29/seat/mo16K monthly visitsHas free access

Category

AI Customer ServiceAI CRM
Best For

Best Whelp use cases by task, role, industry, and platform

These use cases show where Whelp fits best, ranked by fit score before popularity or pricing.

Pricing

Whelp Pricing Plans

Compare Whelp free options, Whelp paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Free, Standard from $29/seat/mo

$0 / Month

Works perfect for small teams and startups. Includes 1 seat, Live Chat widget for website, unified inbox, unlimited conversations, contacts, and mobile applications (iOS / Android).

$29 Seat / Month

Great for small and medium teams. Includes everything in Free, plus WhatsApp Business API, Twilio (sms and calls), Email, Instagram Direct, Facebook Messenger, and Telegram bot integrations.

$79 Seat / Month

Great for medium and large teams. Includes everything in Standard, plus Instagram comments, Facebook comments, Whelp AI, Dynamic Chatbot, Dedicated Account Managers, and mobile chat SDKs.

Talk to us

Great for medium and large enterprises. Includes On-prems integration, Whitelabel, Custom features, Unique pricing, Personalized SLA, and Dedicated onboarding.

Pricing updated:Jun 12, 2026

Features

Whelp AI Features

Omnichannel Shared Inbox covering Voice, Email, Live Chat, SMS, and WhatsAppDrag and Drop Chatbot Builder for 24/7 automated customer serviceAI-powered automation integrating ChatGPT, Google AI, and Amazon LexAdvanced Analytics and Reporting to track business operationsBuilt-in CRM platform to simplify and consolidate customer data in one locationBulk messaging functionality via WhatsApp, Telegram, Email, and Facebook Messenger
Pros & Cons

Whelp Pros and Cons

Pros

  • No downloads or software installation required to get started
  • Consolidates multiple messaging channels into a single unified inbox
  • High automation rate (up to 68% for Ecommerce) freeing up live agents
  • Offers a permanently Free tier for small teams and startups

Limitations

  • WhatsApp Business Platform conversation charges and monthly costs are not included in the plans
  • Advanced features like Whelp AI and Dynamic Chatbots require higher-paid tiers

Whelp FAQ

Whelp connects your communication channels—including Email, WhatsApp, Telegram, and your Facebook support inbox—into a single shared interface. This omnichannel inbox allows team members to handle multiple conversations in one place, improving collaboration and response efficiency.

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