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Paid tool

OpenPhone

AI-powered collaborative business phone system with shared numbers and CRM integrations

Visitopenphone.com
Intro

What is OpenPhone?

OpenPhone, also referred to as **open phone**, is an AI-powered collaborative business phone system built for startups, small businesses, and growing teams. Unlike traditional services like **google voice** that offer basic calling, OpenPhone brings calls, texts, and contacts into a single, shared space so teams can work together on customer communication. It provides local and toll-free numbers, Sona AI answering agents, automatic call summaries, and a lightweight CRM. While some directories or queries might confuse the application with unrelated keywords such as **quo** or **quo login**, OpenPhone is a dedicated VoIP and communication solution designed to streamline customer support and sales operations.

OpenPhone at a glance
Starts at $15/user/mo with a 7-day Free Trial274K monthly visitsPaid access

Category

AI SummarizerAI Transcription
Best For

Best OpenPhone use cases by task, role, industry, and platform

These use cases show where OpenPhone fits best, ranked by fit score before popularity or pricing.

Phone CallsPhone calls helps teams route customer history, ticket notes, call reasons, and escalation paths into practical review notes.98Outbound and Inbound CallingSales and support teams turn lead notes, call outcomes into call briefs, reply drafts for pipeline, service.98Customer ServicePrepare support replies, summarize tickets, classify issues, and maintain consistent customer communication across channels.95Customer Service AutomationCustomer service automation can qualify requests, draft outreach, summarize conversations, and prepare next-step follow-ups.92TextingTexting helps teams route customer history, ticket notes, call reasons, and escalation paths into practical review notes.90Sales CallsTeams handling sales calls prepare call briefs, reply drafts from lead notes, call outcomes in pipeline, service.88Business AutomationMap repeated processes, draft rules, connect systems, and document outcomes for business automation.85
Pricing

OpenPhone Pricing Plans

Compare OpenPhone free options, OpenPhone paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Starts at $15/user/mo with a 7-day Free Trial

$15 per user/per month

Essential features including a local or toll-free number, calling and messaging to the US and Canada, voicemail transcripts, OpenPhone API, and email support.

$23 per user/per month

For businesses looking for call handling and automation. Includes all Starter features, plus AI call summaries, group calling, custom ring orders, HubSpot and Salesforce integrations, phone menus, and analytics.

$35 per user/per month

Advanced automations and AI support. Includes Business features, plus AI call tags, conditional call routing, dedicated onboarding, and priority support.

$49 per month

AI answering agent add-on available for all plans. Includes 50 calls per month; additional calls cost $0.99 each.

$19 per user/per month

Billed monthly. Includes all Starter tier features.

$33 per user/per month

Billed monthly. Includes all Business tier features.

$47 per user/per month

Billed monthly. Includes all Scale tier features.

Pricing updated:Jun 11, 2026

Features

OpenPhone AI Features

Dedicated local and toll-free North American phone numbersShared phone numbers enabling team collaboration and shared message historiesSona AI answering agent for 24/7 customer call handlingAI-generated call transcripts, summaries, and suggested next stepsLightweight built-in CRM for managing contact properties and notesWorkflow automation via HubSpot, Salesforce, Slack, and Zapier integrationsPowerful call flow builder with custom ring orders and phone menus (IVR)
Pros & Cons

OpenPhone Pros and Cons

Pros

  • Promotes team collaboration with shared phone numbers and internal threads
  • Sona AI agent prevents missed calls by answering customer inquiries 24/7
  • Automated AI transcripts and summaries save administrative time after calls
  • Highly rated on G2 for customer satisfaction and ease of setup

Limitations

  • International calling and messaging require additional credits
  • Additional phone numbers incur a fee of $5 per month each
  • Advanced features like AI call tags are restricted to higher-tier plans

OpenPhone FAQ

While **google voice** offers standard virtual calling, OpenPhone (frequently written as **open phone**) is designed specifically for teams. It provides collaborative features such as shared numbers, internal threads, call transfers, and AI-driven summaries that Google Voice lacks.

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