Paid tool

Userpilot

Product growth platform for user onboarding, analytics, and in-app engagement.

Visituserpilot.com
Intro

What is Userpilot?

Userpilot is a comprehensive Product Growth Platform designed to help product management, growth, and customer success teams deliver personalized in-app experiences. By tracking product metrics and user behavior, it allows businesses to build interactive user onboarding flows, run targeted in-app engagement campaigns, and gather user insights without coding. Unlike standalone tracking tools like Mixpanel, Amplitude, or PostHog, Userpilot bridges the gap between analytics and action. It prevents bad UX by deploying contextual tooltips, slideouts, and resource centers, positioning itself as a powerful alternative to platforms like Pendo and Appcues. Teams can easily analyze user journeys alongside customer sentiment to drive higher activation, adoption, and long-term retention.

Userpilot at a glance
Starts at $299/mo, Growth from $799/mo131K monthly visitsPaid access
Pricing

Userpilot Pricing Plans

Compare Userpilot free options, Userpilot paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Starts at $299/mo, Growth from $799/mo

$299/mo

Paid annually. Includes up to 2,000 Monthly Active Users, in-app user engagement, up to 10 segments, page tracking, NPS surveys, 3 seats, and 1-year data retention.

$799/mo

Paid annually. Everything in Starter plus custom MAU volume, unlimited segments, comprehensive product analytics (funnels, retention, paths), retroactive events autocapture, in-app surveys, resource center, content throttling, localization (5 languages), 15 seats, and 3-year data retention. Session Replay, Mobile, and certain CRM integrations available as paid add-ons.

Contact for Pricing

Everything in Growth plus premium integrations, bulk data export/import, custom roles & permissions, SAML SSO, activity logs, priority troubleshooting, custom contracts/SLA, unlimited seats, custom data retention, and a dedicated Customer Success Manager.

Pricing updated:Jun 12, 2026

Features

Userpilot AI Features

WYSIWYG Onboarding Flow Builder (with AI-powered text creation and auto-paraphrasing)Advanced User Segmentation & Account TrackingProduct Analytics (Trends, Funnels, Retention, Paths, and Custom Dashboards)In-App User Engagement (Flows, Spotlights, Banners, Checklists, and Resource Centers)User Feedback Tools (Create targeted surveys with NPS and contextual Microsurveys)Privacy-first Session Replay (with saved playlists and 30-day default retention)Mobile Support (Native iOS & Android data, analytics, engagement, and push notifications)Enterprise Security & Infrastructure (SAML 2.0 SSO, Custom Roles & Permissions, SOC 2 Type 2, HIPAA, and GDPR compliance)
Pros & Cons

Userpilot Pros and Cons

Pros

  • Code-free, visual builder makes it exceptionally fast to create and change user onboarding flows.
  • Combines product analytics, session replay, and user engagement tools into a single platform.
  • Supports native mobile app engagement and data tracking alongside web applications.
  • High level of compliance and data security including SOC 2 Type 2, ISO 27001, and HIPAA.
  • Offers unlimited domains across all plans, including the Starter tier.

Limitations

  • Advanced product analytics features like funnels, retention paths, and the resource center are locked out of the Starter plan.
  • Session replay, mobile support, and premium CRM integrations (Hubspot, Salesforce) require separate add-on costs on the Growth plan.
  • Starter plan limits user segmentation up to 10 segments.

Userpilot FAQ

Userpilot serves as a strong alternative to Pendo and Appcues by tightly integrating behavioral analytics with real-time, code-free user engagement. While some tools require engineering help for complex Pendo event tracking setups, Userpilot provides a visual builder and retroactive events autocapture on higher tiers, helping product teams quickly deploy guides and correct bad UX without waiting for developer cycles.