Velaris
AI-powered customer success platform to prevent churn and gain insights.
What is Velaris?
Velaris is an AI-powered customer success platform designed specifically for proactive CSMs to optimize customer retention, streamline operations, and drive predictable growth. By offering flexible analytics, playbooks, and automated workflows, it acts as a central operating system for modern CS teams. The platform helps users create a robust customer health score template, handle advanced customer segmentation, and calculate critical SaaS metrics—serving as an alternative to tools like ChurnZero and Planhat. Under the leadership of its founders, including Dilanka Kalutota, Velaris helps businesses understand user behavior across segments, prevent churn, and boost growth.
Best Velaris use cases by task, role, industry, and platform
These use cases show where Velaris fits best, ranked by fit score before popularity or pricing.
Velaris Pricing Plans
Compare Velaris free options, Velaris paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.
Contact for Pricing
Pricing updated:Jun 12, 2026
Velaris AI Features
Velaris Pros and Cons
Pros
- Fast time-to-value with execution and setup completed in weeks without engineering code.
- Complimentary operational consultancy and done-for-you engineering setup included at no extra fee.
- Unique ability to measure the health scores of accounts, users, and products independently.
Limitations
- Requires booking a live product demo to initiate setup and access platform pricing.
- Restricted onboarding access as personal email providers (like Gmail or Yahoo) are not accepted on the registration form.