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Free plan available

SaleWisely

Free AI omnichannel customer service and sales platform

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Intro

What is SaleWisely?

SaleWisely is an AI-powered omnichannel sales and customer service platform for managing WhatsApp, Instagram, Facebook, TikTok, Telegram, LINE, email, website chat, and other channels from one shared inbox. It functions as an overseas customer service system with real-time translation across 70+ languages, AI agents, CRM tools, automation, analytics, and sales workflows. Businesses looking for a Salesmartly alternative can use SaleWisely to centralize customer conversations, automate repetitive support, and convert inquiries into sales.

SaleWisely at a glance
Free, Max from $0/mo605K monthly visitsHas free access

Category

AI Sales AssistantAI Customer Service
Best For

Best SaleWisely use cases by task, role, industry, and platform

These use cases show where SaleWisely fits best, ranked by fit score before popularity or pricing.

Customer Support AutomationStreamline response workflows, resolve common user inquiries instantly, and organize incoming support tickets to reduce agent handling time.96WhatsApp AutomationAutomate customer replies, broadcast messages, order updates, and workflow triggers to manage chat queues efficiently.94ChatbotsSales and support teams turn lead notes, call outcomes into call briefs, reply drafts for pipeline, service.93Multi-Language Customer SupportSupport workflows for multi-language customer support connect requests, guidance, escalations, summaries, and knowledge updates during service conversations.92Sales AutomationSales automation can qualify requests, draft outreach, summarize conversations, and prepare next-step follow-ups.91CRM ManagementOrganize customer data, automate follow-up workflows, track sales pipelines, and maintain clean communication logs.86TicketingManage customer support logs, organize incoming requests, route issues to specialists, and track resolution progress efficiently.82Bulk MessagingSend high-volume personalized messages, updates, and promotional campaigns across multiple communication channels efficiently.78
Pricing

SaleWisely Pricing Plans

Compare SaleWisely free options, SaleWisely paid pricing plans, and usage notes before you choose the best way to use this AI tool in 2026.

Free, Max from $0/mo

$0

Free platform with unlimited team members, social accounts, cloud-hosted accounts, shared inbox access, channels, and core omnichannel customer service features. Optional AI credits are billed separately.

$0.00/mo+

Flagship plan for large organizations with unlimited members, unlimited official channels, unlimited cloud hosting accounts, unlimited monthly active contacts, channel redirect links, marketing broadcasts, a dedicated account manager, 10,000 free AI assistant credits per month, and 24/7 after-sales support.

Custom pricing

For scalable businesses and large enterprises requiring tailored omnichannel customer service, marketing, onboarding, or account management.

Pricing updated:Oct 19, 2026

Features

SaleWisely AI Features

Unified omnichannel inbox for WhatsApp, Instagram, Facebook, TikTok, Telegram, LINE, Messenger, email, website chat, and 30+ other channelsAI chatbot and LLM-powered sales assistant with intent recognition, product recommendations, automated actions, and human handoffTwo-way real-time translation across 70+ languagesAutomation workflows, trigger-based replies, ticketing, and knowledge-base supportTeam collaboration with unlimited seats, internal notes, smart routing, scheduling, and performance monitoringCRM profiles with customer behavior trails, lead ownership, and order linkageVisual analytics for customer service, sales funnels, channels, conversions, and agent workloadsSegmented multi-channel broadcasts with templates and conversion trackingWhatsApp private-account and WhatsApp Business API hosting optionsChannel-specific routing links and dynamic QR codes for tracking customer sources
Pros & Cons

SaleWisely Pros and Cons

Pros

  • Free platform with unlimited seats, channels, hosting, and conversations
  • Combines omnichannel messaging, CRM, automation, AI, translation, and analytics in one workspace
  • Supports real-time two-way translation across 70+ languages
  • Can be set up quickly using QR codes or tokens without engineering work
  • Includes 10,000 free AI credits for new accounts
  • Useful for cross-border commerce and multilingual overseas customer service
  • Supports AI-to-human handoff with conversation context
  • Offers cloud-hosted personal-account channels and WhatsApp Business API hosting

Limitations

  • AI features require optional paid credits after the introductory allowance
  • The platform does not specify which underlying LLM model powers its AI agents
  • Some advanced enterprise services and white-glove onboarding require custom pricing
  • Users may need to configure separate channel permissions, integrations, and automation rules
  • The pricing page contains references to plan upgrades and quotas that may require clarification for new customers

SaleWisely FAQ

Yes. The core platform is free, including unlimited seats, channels, cloud hosting, shared inbox functionality, CRM, automation, and analytics. Optional AI credits are charged only when AI translation, replies, or agent actions are used.

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